Customer Solutions Leader
Company: VirtualVocations
Location: Boulder
Posted on: March 22, 2025
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Job Description:
A company is looking for a Head of Customer Solutions.
Key Responsibilities
Build and manage a global customer support team and establish a
culture of excellence
Design and implement comprehensive customer support workflows and
processes
Collaborate with cross-functional teams to relay customer insights
and advocate for product enhancements
Required Qualifications
Prior experience in a high growth early stage start-up or
founder/co-founder experience required
5 years of experience creating customer support processes from
scratch in a SaaS/AI environment
Deep proficiency with engineering solutions post sales for
customers
Work availability within 6am to 6pm PT
Engineering/Technical background
Keywords: VirtualVocations, Boulder , Customer Solutions Leader, Other , Boulder, Colorado
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