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Senior Advocacy Coordinator

Company: VirtualVocations
Location: Boulder
Posted on: March 23, 2025

Job Description:

A company is looking for a Sr. Advocacy Coordinator - Small Business Banking.
Key Responsibilities

Provide exceptional customer service through first call resolution and relationship building
Utilize various tools to develop deep knowledge of small business products and services
Adapt to enhancements designed for customer benefit and support team members in problem-solving

Required Qualifications

High School Diploma, GED, or equivalent certification
At least 3 years of customer service or call center experience
At least 1 year of experience with Microsoft Office or G Suite
Experience in the financial industry is preferred
Banking call center experience is a plus

Keywords: VirtualVocations, Boulder , Senior Advocacy Coordinator, Other , Boulder, Colorado

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