Helpdesk Technician Level II
Company: VirtualVocations
Location: Boulder
Posted on: March 23, 2025
|
|
|
Job Description:
A company is looking for a Helpdesk Technician Level II
(overnight).
Key Responsibilities
Provide exceptional customer support in a fast-paced remote Managed
Services Practice
Troubleshoot and resolve client requests involving end-user
hardware, software, and cloud services
Assist with onboarding and offboarding of clients, systems, and
users while maintaining documentation and support for various IT
systems
Required Qualifications, Training, and Education
Minimum 2+ years working for a Managed Service Provider (MSP)
Minimum of 5+ years' experience working on an Information
Technology Helpdesk using remote support tools
Experience with Microsoft Windows desktop and server operating
systems
Proficiency with Microsoft Office 365 / Azure administration
Moderate networking experience including remote configuration and
troubleshooting (TCP/IP, WIFI, VPN)
Keywords: VirtualVocations, Boulder , Helpdesk Technician Level II, Professions , Boulder, Colorado
|
Click
here to apply!
|
